Terms & Conditions

The World of Psychics provides access to independent readers who offer services including psychic readings, astrology readings and email readings.

Our readers are independent service providers and are not employees of The World of Psychics.

The World of Psychics provides the platform through which customers can discover readers, make bookings and receive services.

You must be 18 years or older to use our reading services.

By making a booking, you confirm that you are at least 18 years old.

You may need to create an account to access certain features or make bookings. You are responsible for:

• Providing accurate information.
• Keeping your account information up to date.
• Keeping your login details secure.
• Not allowing another person to use your account.

You should contact The World of Psychics if you believe that your account has been accessed without your permission.

When you make a booking, you agree to provide accurate information required to provide your chosen service.

A booking is confirmed once payment has been successfully processed and confirmation has been provided by The World of Psychics.

Your booking will specify the relevant reader, service, date, time and duration.

Please ensure that you are available at the booked time.

Phone readings are provided for the duration purchased by the customer.

At the end of the original booked period, the customer may have the option to extend the reading by 10 or 20 minutes, subject to the reader’s availability.

Where an extension is purchased, the reading will continue for the additional time purchased.

If an extension is not available or is not purchased, the call will end at the conclusion of the booked service.

If you wish to continue your reading or explore additional questions after the available time has ended, you may make another booking through The World of Psychics.

Email readings will be delivered within the timeframe stated for the service purchased.

After receiving an email reading, you may ask one follow-up clarification relating specifically to the original reading.

If you wish to ask a new question or explore a new subject, you will need to purchase a new reading.

Readers manage their availability through The World of Psychics.

While we make reasonable efforts to ensure that bookings are fulfilled, circumstances can occasionally arise where a reader becomes unavailable.

If a reader is unable to fulfil a confirmed booking, The World of Psychics may offer an alternative reader, reschedule the appointment or provide an appropriate refund or credit where applicable.

Prices are displayed on the website or application at the time of booking.

Payments may be processed through third-party payment providers, including:

• Stripe
• Trust Payments
• PayPal

By making a purchase, you authorise the applicable payment provider to process the payment for your booking.

All prices are displayed in the currency applicable to your location or the currency shown at checkout.

Where The World of Psychics offers credit packages, the terms of the relevant package will be displayed at the time of purchase.

The World of Psychics reserves the right to correct obvious pricing or credit errors.

Our cancellation and refund arrangements may vary depending on the service purchased and whether the service has already been provided.

Where a reading has not yet taken place, please contact The World of Psychics as soon as possible if you need to cancel or change your booking.

Once a service has been provided, refunds will generally only be considered where there is a genuine service issue or where required by applicable law.

Where appropriate, The World of Psychics may offer a replacement reading, credit or refund at its discretion.

Nothing in these Terms & Conditions affects your statutory rights.

Readers providing services through The World of Psychics are independent providers.

The World of Psychics facilitates the booking and delivery of readings but does not guarantee the specific interpretation, opinion or prediction provided by an individual reader.

Readers are expected to follow The World of Psychics’ Reader Guidelines and maintain appropriate professional standards.

We expect customers to treat our readers and team members respectfully.

You must not use our services to:

• Harass, threaten or abuse a reader or member of our team.
• Make sexual or inappropriate communications.
• Attempt to obtain a reader’s personal contact information.
• Circumvent our payment or booking systems.
• Attempt to move a reader relationship outside The World of Psychics.
• Engage in fraudulent or unlawful activity.

We reserve the right to suspend or terminate access to The World of Psychics where we reasonably believe these Terms have been breached.

The World of Psychics and its website, applications, branding, content, graphics, text and other materials are protected by applicable intellectual property laws.

You may use our services for your personal, non-commercial purposes.

You must not copy, reproduce, modify, distribute or commercially exploit our content without our permission.

We will take reasonable steps to ensure that The World of Psychics operates reliably and that bookings and services can be provided as described.

However, we cannot guarantee that the website, applications or services will always be available without interruption or free from technical problems.

We may temporarily suspend or modify services where necessary for maintenance, security, technical issues or other operational reasons.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

Your use of The World of Psychics is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.

We may update these Terms & Conditions from time to time to reflect changes to our services, technology or legal requirements.

The latest version will be published on our website.

Where appropriate, we will notify customers of significant changes.

These Terms & Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.

Any disputes will be subject to the applicable courts of England and Wales, subject to any mandatory rights you may have under the laws of your country of residence.